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Electric Bike Centre Testimonials

"It's good to know there are great companies out there"

Who: 
Peter & Wendy
Location: 
Brisbane
How they purchased?: 
In store
What they purchased?: 
Kalkhoff Integrale i8 (17Ah) Unisex

My husband bought a Kalkhoff Integrale 8 and is so happy with the bike! He commutes every day, over 30km, it is a fantastic bike.

"It exceeded my expectations. Amazing!"

Who: 
Stuart
Location: 
Brisbane
How they purchased?: 
In store

I had my first commute today over a distance of about 21km.  I have been a road bike cyclist for years and had been concerned with rumours of a maximum speed of 25km/hr.  Today I found that I was climbing hills at 28km/hr and was still getting powered assist at speeds close to 32km/hr on the flats.  I am keeping up easily with road bikes on my commute.  I could not be happier.

"I am blown away how good electric mountain bikes are!"

Who: 
Clay
Location: 
Brisbane
How they purchased?: 
In Store

Thanks for delivering my new Gepida Ruga today, I took it straight to the hills here in Brissy! Boggy dirt, aggressive grades and intermittent rocky out crops....I got to say I had no idea how good the electric mountain bikes are.

"it has bought cycling enjoyment back for my commutes to work"

Who: 
Helen
Location: 
Brisbane
How they purchased?: 
In store

Thoroughly enjoy my BH Emotion e-bike – it has bought cycling enjoyment back for my commutes to work and riding in the forest once again. So much so that my road and hybrid bikes are not used as much these days. Thanks go to EBC team for their support and advice when I was looking to purchase this bike. My cycling group are most impressed with the bike and many have tried it out with a view to future requirements.

"the new e-bikes and new bike rack are fitted and ready to go"

Who: 
Ann
Location: 
Bunderberg
How they purchased?: 
In Store
What they purchased?: 
EcoRide Ambassador 26" Step Through

Just letting you know that the 2 new EcoRides and Thule rack work like a dream!! We have just packed up and are heading off on our first trip...he he he

"I’ve comfortably managed several 50km+ rides"

Who: 
Andrew
Location: 
Adelaide
How they purchased?: 
Purchased On Line

Attached is a photo of my Gepida Ruga at the end of a 50km ride around the Beilba National Park and through a neighbouring cattle property.

"my first test ride was 106.3km with an average speed of 25.7km/h and still had plenty left"

Who: 
James
Location: 
Brisbane, Qld
How they purchased?: 
Purchased over the phone

Just took delivery of my new Focus Aventura Impulse 2 and thought I would share my impressions. This bike is fully decked out for commuting including a rear rack with pump, front hub powered dynamo LED lights with stand-by function and mud guards. The cabling is all routed internally which looks neat. I have added clipless pedals, bottle cage, backup LED coin-cell flashing lights, Deuter saddle bag and rack pack...

"I am glad I purchased from a proper e-bike shop with genuine Australian wide support for the customer"

Who: 
Matt
Location: 
Brisbane, QLD
How they purchased?: 
Purchased online

I purchased a Gepida Ruga Ebike from EBC and was really enjoying it for about 8 months. I took it to a local bike shop for a tune up (I live in Brisbane), and they picked a hairline crack in a weld on the frame. I reported the problem to Daniel, and he communicated the problem with the distributers.

"the bike is superb in every way"

Who: 
Peter
Location: 
Toowoomba
How they purchased?: 
Purchased In Store

Hi guys, just been on my second mountain bike ride at Bayview in Brisbane.The bike is superb in every way.

My fellow riders are extremely impressed with the technology and how it operates.

One of the guys will be contacting you to buy one too (he says it is for his wife….but I have a feeling it could be for himself!!)

Once again, a fabulous bike….extremely happy with it.

 

 

"just purchased your Velectrix Ascent + 2wks ago and I have nothing but good things to say about the bike"

Who: 
James
Location: 
Lennox Heads
How they purchased?: 
Purchased online

Just purchased your Velectrix Ascent + 2wks ago and I have nothing but good things to say about the bike. I'm not unfit by any means but to have the use of the power assist when going up hills and tapping into a big headwind makes life a lot more comfortable and enjoyable when riding this bike. Was very impressed to of only used the first bar of battery at 95km's on the odometer and 300+km's to use a full battery!

"it is similar to when I got my first smartphone!"

Who: 
Daniel
Location: 
Brisbane, QLD
How they purchased?: 
Purchased in store

Hi guys, I rode my new VelectriX Ascent e-bike into Southbank this morning for the first time. It was incredible. It is similar to when I got my first smartphone!

Thanks again

"I really can't keep the smile off my face"

Who: 
Tracey
Location: 
Brisbane, QLD
How they purchased?: 
Purchased online
What they purchased?: 
EcoRide Ambassador 26" Step Through

I have to say my new e-bike has made my life so much easier and I really can’t keep the smile off my face every time I ride it. I used to walk 5k to and from work every day now I save so much time and it really is relaxing as weird as that sounds.  I just love it..""

"we found EBC to be knowledgable & helpful"

Who: 
Barbara & Ron
Location: 
Townsville, QLD
How they purchased?: 
Purchased over the phone

"We found the advice from Dan at EBC to be very knowledgable and helpful as he guided us towards the best bikes for us.  Our Gazelle bikes are excellent, superb quality and performance.  We have no hesitation in recommending EBC - we already have to friends who have also bought eBikes from Dan."

"the motor is very quiet, controls are very easy to understand & use"

Who: 
Murray
Location: 
Gold Coast, QLD
How they purchased?: 
Purchased in store

After much research & investigation via the internet on various websites we decided to pay a visit to the Electric Bike Centre (EBC) on the Sunshine Coast. We were met by Daniel who warmly welcomed us & proceeded to establish what it was that we were looking for in an eBike. He then proceeded to show us the eBike models that he felt would suit our needs & advise us accordingly.

"this is perfect for riding to work & exercising"

Who: 
Neil
Location: 
Sunshine Coast, QLD
How they purchased?: 
Purchased instore

"I bought my Epix last October and since then I have used it to get to work most days, as well as trips about town. The e-bike has been a perfect practical solution to the dual problem of my getting regular gentle exercise plus not using my car on inefficient short trips.

"I ordered online Tuesday, received bike Thursday, very good service!"

Who: 
Chad
Location: 
St Kilda, VIC
How they purchased?: 
Purchased online

Being slightly wary of buying an e-bike online, especially one for $4000.00, I spoke to EBC on Monday (to make sure they existed) placed the order online Tuesday and received the bike Thursday – amazing service!! It's an amazing bit of kit that I spent three hours exploring on bike tracks and mtb trails yesterday. I can't get the grin off my face at how smooth and powerful the motor is and the bike takes the rough stuff really well.

"it has made a huge difference to my health"

Who: 
Maurie
Location: 
Sunshine Coast, QLD
How they purchased?: 
Purchased instore

At the ripe old age of 72 I shouted my bike an electrically assisted motor for Xmas. It has made a huge difference to my bike riding experiences and health…The adaption has allowed me to ride much further and enjoy the beautiful Sunshine Coast scenery in places I would never have got to before.

"my new EcoRide makes riding such a pleasure"

Who: 
Lesley-Ann
Location: 
Sunshine Coast, QLD
How they purchased?: 
Purchased instore
What they purchased?: 
EcoRide Ambassador 26" Step Through

My new EcoRide Ambassador e-bike has been great.  It makes riding so easy and such a pleasure and Dave and I have started riding together and really enjoying it where before I used to dread it.  I’ve started riding to work and feel like I’m contributing in a small way, to the environment.  Thank you for all your help and advice and for especially not trying to persuade us to buy the most expensive bike when it would not have ser

"I love riding my new Gepida around the hills of Hobart"

Who: 
Lorraine
Location: 
Hobart, TAS
How they purchased?: 
Purchased online

Hi Daniel, I am very happy to say that I was very happy with the level of customer service and assistance provided by the Electric Bike Centre, and am very much enjoying riding my new Gepida around the hills of Hobart. I was initially a little worried about purchasing an e-bike online, but it was seem less and you did everything you said you would – well done. With kind regards, Lorraine

"this e-bike chews up the Brisbane hills!"

Who: 
Sam
Location: 
Brisbane, QLD
How they purchased?: 
Purchased online

I'm just writing to thank you for all your service  and support you gave me during the purchase of my Scott E-Spark 710 from your online store. The bike is fantastic and chews up the Brisbane hills as if they weren't  there. The 2015 model is indeed very stylish and your choice of commuting tyre was excellent. Delivering the bike to my work in the Brisbane CBD during lunch was also a nice touch.

"I look for excuses to borrow my wifes new Gazelle electric bike"

Who: 
Ged & Pam
Location: 
Brisbane, QLD
How they purchased?: 
Purchased in store

Pam and I have been riding a tandem for several years, having participated in 3 “Cycle Queensland” events which we thoroughly enjoyed. However, we decided to have individual bikes as well, so that I could ride the Brisvegas to Gold Coast ride with my brother Terry, also we could carry the bikes on a car rack. But we also like to ride together, and I ride a little faster than Pam. (Wasn’t a problem on the tandem!)

"after spending 10 minutes with EBC, I felt very comfortable"

Who: 
Trish
Location: 
Sunshine Coast, QLD
How they purchased?: 
Purchased in store

When I started looking at electric bikes, my knowledge was zero !! After spending 10 minutes with the guys at Electric Bike Centre, I felt very comfortable and confident with their advice and within 2 days was back to buy my new pride & joy. I was very happy with the friendly service and good advice on the best bike to suit me. Thank you for your patience, Trish

"I cannot believe how good the Velectrix Ascent is"

Who: 
Jay
Location: 
Cairns, QLD
How they purchased?: 
Purchased online

I wanted to let you know that I received the bike today and I opened it straight away, and as promised all I needed to do was attach the 2 pedals and turn it on – amazing !!

"found an electric bike that takes the slog out of the hills"

Who: 
Petina
Location: 
Port Macquarie, NSW
How they purchased?: 
Purchased online

All I can probably say at this stage is that the bike I bought suits me well as I am small and love the step through of this model. As well the ability to still work at riding rather than sit and not get much exercise, this bike can get the travel range if you are willing to put a bit of effort in and ride on the most economical mode..

"it has revolutionized my riding experiences"

Who: 
Adele
Location: 
Gold Coast, QLD
How they purchased?: 
Purchased instore

I’ve been wanting to write for sometime to tell you how much I enjoy my E-motion mountain bike. It has revolutionized my riding experiences.  Where once I was panting for breath trying to keep up with my husband and causing him to have to ride around in circles waiting for me to catch up, I can now easily keep up with him. In fact I have to deliberately keep in the economy mode so that I don’t speed too far ahead of him.

"love the bike and the service from you guys was excellent"

Who: 
Mike
Location: 
Perth, WA
How they purchased?: 
Purchased online

Love the bike and the service from you guys was excellent.

Based on the good experience with my wife’s EVO Jet I am going to contact you soon to buy myself EVO Cross.

Regards Mike

"it's a pleasure to deal with such professionalism"

Who: 
Charlie & Ali
Location: 
King Island, Bass Straight, TAS
How they purchased?: 
Purchased over the phone

We want to thank you in writing for the way you handled our recent purchase of two Gazelle electric bikes. Living on King Island in the middle of Bass Strait dictates to a certain degree what sort of products best suit our conditions: very windy, lots of salt in the air, isolated as far as technical back-up is concerned and gravel as well as bitumen roads.

"the friendly team at EBC are clearly passionate about electric bikes"

Who: 
Charlie
Location: 
Noosa, QLD
How they purchased?: 
Purchased instore

The friendly team at EBC are clearly passionate about electric bikes and had lots of great advice. They have a good range and selection of bikes. The bike we ended buying was primarily for my wife and we chose something that had an extra strong motor so we could pull the kids behind in the trailer up the steep hills around Noosa. And it absolutely works a treat. Cheers, Charlie

"very cool! I can't fault the EcoRide Epix"

Who: 
Ross
Location: 
Sunshine Coast, QLD
How they purchased?: 
Purchased in store

Why I purchased the Ecoride Epix: Very simply the Ecoride ticked all my boxes. I was looking for a reasonably priced, well made, high performing and good looking electric bike and the Epix easily met all of my expectations. Too I needed a bike that would climb a very steep hill and it performs faultlessly in this scenario. The electric assist and choice of modes means it gives me a full range of options.

"we have had our new e-bikes for 7 weeks now and love them"

Who: 
Leanne
Location: 
Bribie Island, QLD
How they purchased?: 
Purchased in store

We stumbled upon Electric Bike Centre at Birtinya on a recent trip to the coast. They had a great range of e-bikes to choose from and Daniel was very informative with all aspects of each one. We were able to do a test ride which made the choice of bike easier. The bikes were delivered to us ( at Bribie ) and Daniel went through all the workings of the bike again. Good friendly thorough service.

"the extra power on the hills is a huge help"

Who: 
Pauline
Location: 
Brunswick Heads, NSW
How they purchased?: 
Purchased over the phone

I am very pleased with my new E-Bike which was bought in October.  I must admit, being a 70 year old, I was a little nervous at first but I have my confidence now and find it great. As I have a problem knee I appreciate the ease I have in riding my bike now.  The extra boost power on hills is a huge help, I even pass my husband with ease.

Thanks again, Pauline.

"the pedal assist is super responsive and I am having a great time"

Who: 
Lesley
Location: 
Sunshine Coast, QLD
How they purchased?: 
Purchased in store

I was reading the new ebike magazine and decided to go to EBC to have a look at what was on offer at their store. I was particularly interested in the Gazelle bikes but had a look at the BH Emotion City Wave. I was initially put off by the fact that it was a step through but decided to take it for a spin.

"I love my Gazelle e-bikes and the whole purchasing experience was positive and exciting!”

Who: 
Peter & Sharyn
Location: 
Barossa, SA
How they purchased?: 
Purchased over the phone

“After six months of researching ebikes from dealers Australia wide (we live in the Barossa, South Australia), I purchased two Gazelle Orange C7+ bikes from the Electric Bike Centre in Qld

"I paid online and the bike arrived in 2 days - flawless!"

Who: 
Don
Location: 
Brisbane, QLD
How they purchased?: 
Purchased online

"I bought this e-bike online, after initially speaking to someone on the EBC online chat program. I paid online and the bike arrived within 2 days – flawless. The VelectriX Ascent e-bike is awesome"

"this bike is just what a grey nomad like me needs"

Who: 
David
Location: 
Mornington, VIC
How they purchased?: 
Purchased over the phone

" After a LOT of research on line, I decided EBC offered the best price and package. From start to finish everyone I spoke to was exceptionally helpful and delivery from Qld to Vic was flawless.

 The bike itself is a delight to use and is just what a grey nomad needs".

"It was delivered to our doorstep , fully assembled!!"

Who: 
Peter
Location: 
Brisbane, QLD
How they purchased?: 
Purchased online

"EBC is the only true one-stop-shop for anyone wanting a quality E-bike. They had the best range of e-bikes and great product knowledge – together with the best prices. The service was totally personalized to my requirements, without the usual sales spin and they even dropped off the E-bike at my doorstep in Brisbane (fully assembled) and I've been using it to commute every day since without a single hiccup!"

"Best investment I ever made"

Who: 
Elizabeth
Location: 
Gold Coast, QLD
How they purchased?: 
Purcahsed over the phone

I love my beautiful Pedego comfort cruiser electric bike.  I have finally found my way to exercise daily.  I ride my bike to work and back almost every day (14km each way).  I ride along paths, on and off road bike lanes, through grass, leafy pathways, bumpy and smooth surfaces and my bike just takes me on an amazing adventure.  Handbag, phone (with music playing) and water in my basket and spare clothes on the rack, off I

"insane power & fun !!"

Who: 
Jim
Location: 
Canberra, ACT
How they purchased?: 
Purchased over the phone

I am a male in my mid sixties and have been cycling since childhood. Reaching adulthood (kinda sorta) and discovering girls and cars drew me away from two wheels for too many years. A move from rural Richmond to inner Sydney didn't help as by that time I placed survival right at the top of the list of 'to do' items.

"our new folding e-bikes fit nicely in our motorhome"

Who: 
Guy & Aline
Location: 
Brisbane, QLD
How they purchased?: 
Purchased instore

'We are delighted with the purchase of our Velectrix foldaway E Bikes which fits nicely when folded in our motorhome. Both Daniel & Michael went out of their way to make sure we had the right handle bars to suit our needs. The customer service we received before and after delivery was excellent. We are now enjoying leisurely rides uphills and in strong headwinds.’

"I love the retro styling and at first glance it doesn't look electric"

Who: 
Tania
Location: 
Brisbane, QLD
How they purchased?: 
Purchased over the phone

I absolutely love my yellow Pedego Electric Bike.  I had been on the lookout for a bike that was great to look at, comfortable to ride and had the pedal assist to get me further in my rides.  I found the Electric Bike Centre had exactly what I wanted. The staff were really helpful and, I was able to try out the bike on the riding track before I purchased it.

"I had forgotten how good it is to ride again"

Who: 
Geoff
Location: 
Sunshine Coast, QLD
How they purchased?: 
In-Store Purchase

Dear Daniel,

This letter is say how excited I am about the new BH Easymotion electric mountain bike (Neo Jumper) we purchased. I was always under the impression that pedal power was to be exclusive to hard work. And as I get to be over 60 years of age the challenge of climbs was becoming a little more than I need to commute and trail ride around hilly Buderim.