On the rare occasion there is a problem with your new e-bike, you will receive full support from Electric Bike Centre to resolve the issue and minimize down time. We are on hand to help with full support & technical assistance 6 days a week, wherever you live in Australia.
We know all of products “inside out” giving our customers access to a wealth of expertise if you ever need it. Every e-bike we sell is equipped with a diagnostics program that will highlight the potential fault and tell us what needs to be done to resolve it. If there is a major problem with your e-bike, we will arrange to collect the bike from you, fix any problems and return it to you promptly, within our warranty commitments.
The e-bike industry is growing very quickly in Australia, so wherever you live rest assured that if you have a problem, Electric Bike Centre can help get you back on the road as quickly as possible.
Email firstname.lastname@example.org or call us on 1300 883 413.